The aim of this course is to assist Managers with the tools and processes to manage transformation effectively
COURSE OUTLINE:
Change Management Context
- Transformation process
- Identify the need for change
- Identify the change problem
- The change environment
Transformational Leadership
- Transactional versus Transformational leaders
- Transformational Leader characteristics
- The role of the Transformational leader in the change process
- Becoming a Transformational leader
Change Management: The people side of change
- Psychological reaction to a change process
- Dealing with people’s fears
- Clarify expectations and concerns
- Obtain buy-in and commitment from people
ADKAR – a change management model for organizations
- ADKAR – a change management model
- Change Management process
- Application of ADKAR
Appreciative enquiry and change
- Appreciative enquiry
- The impact of appreciative enquiry on a change process
Identification of stakeholders by using the Logical Framework Approach
- Identification of Stakeholders
- The Logical Framework Approach
- Applying the Logical Framework Approach in a change context
Change Management Toolkit (Assessment tools, Planning guides, guidelines for change)
- Assessment tools
- Planning guides
- Guidelines for change
Risk identification and contingency strategies
- Risk identification tools
- Risk identification process
- Risk Analysis
- Formulating contingency strategies
Change Management Strategies
- Analyse different Change Management Strategies
- Consider alternative options
- Establish evaluation criteria for a Change Management Strategy
- Choosing a Change Management Strategy
Define your change management strategy
- Formulating change management outcomes and objectives
- Identify success indicators
Preparing your organisation for change
- Creating a need for change
- Establish a communication strategy
- Lewin’s change model
Managing change
- Change management techniques and methods
- Create a supportive environment
Reinforcing change
- Systems and processes
- Ensuring sustainability of Transformation
- Obtain buy-in and commitment
Implementing change strategies in your organization
- Compiling an implementation plan
- Monitoring and evaluation
Collecting and analyzing feedback
- Data collection and research methods
- Data analysis
Gap analysis and manage resistance to change
- Gap analysis
- Identify barriers in the change process
- Dealing with change barriers
Monitoring and evaluation
- Monitoring tools for a change process
- Quality assurance
Implementing corrective actions and celebrating success
- Identify improvement gaps
- Corrective measures
- Implementing corrective actions
- Celebrating change
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